SolesOnSale Return Policy
We are pleased you placed an order with us and want you to be equally pleased with your order. If something isn't right, if you aren't entirely pleased with the fit, color, or style simply return the merchandise within 14 days in its original condition, in its original packaging and with the bottom portion of your original receipt to:
SolesOnSale
Attn: Returns
1723 Lamont Street, NW
Washington, DC 20010
For your protection, we advise that you ship returns via insured US Mail, UPS, or Federal Express. Unfortunately, we cannot accept COD returns.
As long as the returned merchandise is in its original condition (the way it was when we sent it out to you) and returned within 14 days, we will credit your original method of payment. Please try on your merchandise promptly upon receipt.
For exchanges, please contact us and let us know what you would like as an alternate order and we'll hold the alternate merchandise for you until we receive the original by return. If you wish to receive the alternate merchandise in a more expedited fashion, we suggest you place a new order and we'll issue a refund for the original merchandise as outlined above.
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